What is
New Relic
?
Most platform initiatives fail the same way: they start too big, get funded like projects instead of products, build for too long without testing with users, and confuse renaming an infrastructure team with building a platform team. Instead, start small, learn fast and scale deliberately.
At a glance
Fact | Details |
|---|---|
Primary use case | Full-stack observability and application performance troubleshooting |
Deployment type | SaaS with application and infrastructure integrations |
Pricing model | Free tier, usage-based data ingestion, per-seat pricing, and custom enterprise pricing |
API compatibility | OpenTelemetry |
Supported integrations | Kubernetes, Azure Native New Relic Service, Azure Kubernetes Service, Java, .NET, Logstash, FluentD, Fluent Bit |
Source type | Closed |
Cloud provider | Multi-Cloud |
Ideal team size | Small teams to large enterprises |
Required skills | Application performance monitoring, application instrumentation, infrastructure monitoring, Kubernetes integration configuration; guided installation reduces instrumentation expertise requirements |
AEP branch | Tooling |
AEP category | Observability Plane |
AEP subcategory | Full-stack Incumbents |
Profile
Full-stack Incumbents is the most specific AEP level supplied for New Relic. New Relic is an observability platform that correlates telemetry across a technology stack, with capabilities spanning application performance monitoring, digital experience monitoring, infrastructure monitoring, logs, security, and AI and agentic monitoring.
The platform connects application performance with customer experience, provides visibility into cloud and Kubernetes environments, and supports querying log data in place. Its OpenTelemetry offering is described as a universal open standard for every signal.
Focus
New Relic is intended for small teams through large enterprises working with application and infrastructure telemetry. It addresses the need to understand application performance and troubleshoot issues across applications and infrastructure, while also providing tools for user experience, logs, security, and AI agent monitoring.
Background
The supplied company-background research does not establish New Relic’s founding, company history, or funding. It also provides no specific information about the company’s open-source contributions.
Features
Application performance monitoring (APM)
APM connects application performance with customer experience and revenue to support performance troubleshooting. New Relic presents APM as part of its observability toolkit, and guided installation is available for Java and .NET instrumentation.
Digital experience monitoring
Digital experience monitoring helps identify user friction and user experience issues. Its session replay capability uses AI to identify friction points in session recordings.
AI and agentic monitoring
AI and agentic monitoring provides visibility into model and agent interactions to help manage behavior, accuracy, and cost. The platform describes real-time monitoring of model and agent interactions, including token usage.
Infrastructure monitoring
Infrastructure monitoring supports visibility into cloud-native and Kubernetes environments, with infrastructure health connected to applications. The platform also provides real-time visibility into multi-cloud and Kubernetes spending.
Log management
Log management supports data search and querying logs in place, helping teams work with log data without relying solely on data movement. New Relic identifies Logstash, FluentD, and Fluent Bit among its supported integrations.
Security
New Relic’s security capability provides vulnerability management and supports prioritizing and resolving vulnerabilities using production impact and AI reasoning.
OpenTelemetry and agentic platform
New Relic supports OpenTelemetry as an open standard for telemetry signals. Its Agentic Platform delivers observability insights to AI agents where engineers work.
Pros and cons
Pros
Combines APM, digital experience, infrastructure, logs, security, and AI monitoring in a single observability toolkit.
Supports OpenTelemetry and integrations including Kubernetes, Java, .NET, Logstash, FluentD, and Fluent Bit.
Guided installation for Java and .NET APM reduces the instrumentation expertise required.
Connects infrastructure health to applications and includes multi-cloud and Kubernetes cost visibility.
Cons
The pricing model combines usage-based data ingestion with per-seat pricing, so data volume and the number of users are both cost considerations.
Application and infrastructure monitoring requires instrumentation and integration configuration, including Kubernetes integration configuration where applicable.
The supplied research does not establish company founding, funding, history, or specific open-source contributions.
FAQs
New Relic FAQs
How does New Relic collect data?
New Relic collects performance data using an agent installed within an application or host server.
What does New Relic integrate with?
New Relic supports integrations including Kubernetes, Azure Native New Relic Service, Azure Kubernetes Service, Java, .NET, Logstash, FluentD, and Fluent Bit.
How much does New Relic cost?
New Relic pricing model is Free tier, usage-based data ingestion, per-seat pricing, and custom enterprise pricing.
What skills are required to use New Relic?
New Relic requires Application performance monitoring, application instrumentation, infrastructure monitoring, Kubernetes integration configuration; guided installation reduces instrumentation expertise requirements.
What are New Relic's main limitations?
New Relic's usage-based data ingestion and per-seat pricing make data volume and user count cost considerations, and application and infrastructure monitoring requires instrumentation and integration configuration.
